Person holding a handfull of cocoa beans (Photo)Person holding a handfull of cocoa beans (Photo)

Business ethics and integrity and human rights

Upholding business ethics and integrity, and respecting human rights is fundamental to how Lindt & Sprüngli operates. We focus on the interests of our own employees, workers within our supply chain, and other persons who may be impacted by our business activities or those of our supply chain.

List of key actions taken, continued, and planned in 2024

Frameworks covered in this chapter

Business ethics and integrity (in upstream value chain, own operations, and downstream value chain)

  • Continued global roll-out of our enhanced Anti-Bribery and Corruption Program
  • Advancement and roll-out of additional global Compliance Programs
  • Continued effectiveness assessment of the Speak Up Line
  • Assessment of, and updates relating to, additional legal requirements concerning environmental and social responsibilities, and due diligence

Respecting human rights (in upstream value chain and own operations)

  • Ongoing integration on how we address salient human rights issues into our policies, targets, trainings, and capacity building
  • Update of our saliency assessment and incorporation of necessary changes into our risk assessment, policy, action plans, and Double Materiality Assessment (DMA) in 2025
  • Membership of the Consumer Goods Forum’s Human Rights Coalition
  • Monitoring, remediation, and preventive interventions as part of our Child Labor Monitoring and Remediation System (CLMRS) guidance
  • Initiation of a systematic CLMRS review by the International Cocoa Initiative (ICI)

Upholding business ethics and integrity

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Respecting human rights

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