Lindt & Sprüngli wants consumers to enjoy its chocolate. Providing high-quality products is our primary responsibility towards them. We are committed to maintaining high safety and quality standards throughout our production. Furthermore, consumers are attaching increasing importance to health and nutrition. They want to make informed decisions around the products they choose to buy. To support this we strive to provide transparent and responsible communication about all of our products, encompassing their ingredients and nutritional values.
List of key actions taken in 2024
Product quality and product safety (in own operations)
- Inspections and audits of production sites and suppliers
- Continued assessments of, and implementation of measures relating to new regulatory requirements, scientific findings, and consumer feedback
- Launch of centralized program to further strengthen the quality and food-safety culture
Transparent and responsible communication (in downstream value chain)
- Audit methodologies for audiences aged under 16 defined
- First television audit to ensure compliance with the target set