Delighting consumers
Product quality and product safety
Product quality and product safety |
||||||||||||||
|
|
Unit |
|
2023 |
|
2022 1 |
|
YOY |
||||||
Incidents of non-compliance with regulations and/or voluntary codes concerning the health and safety impacts of products and services within the reporting period (GRI 416-2) |
|
No. |
|
0 * |
|
0 |
|
– |
||||||
Thereof incidents of non-compliance with regulations resulting in a fine or penalty (GRI 416-2) |
|
No. |
|
0 * |
|
0 |
|
– |
||||||
Thereof incidents of non-compliance with regulations resulting in a warning (GRI 416-2) |
|
No. |
|
0 * |
|
0 |
|
– |
||||||
Thereof incidents of non-compliance with voluntary codes (GRI 416-2) |
|
No. |
|
0 * |
|
0 |
|
– |
||||||
Notices of food safety violation received (SASB-FB-PF-250a.3) |
|
No. |
|
0 |
|
0 |
|
– |
||||||
Share of notices of food safety violation corrected (SASB-FB-PF-250a.3) |
|
% |
|
0 |
|
0 |
|
+0pp |
||||||
Recalls issued (SASB-FB-PF-250a.4) |
|
No. |
|
2 |
|
2 |
|
+0% |
||||||
Total amount of food product recalled (SASB-FB-PF-250a.4) |
|
Consumer units |
|
274,248 |
|
N.A. |
|
– |
||||||
|
||||||||||||||
Transparent and responsible communication
Transparent and responsible communication |
||||||||||||||||||||
|
|
Unit |
|
2023 |
|
2022 1 |
|
YOY |
||||||||||||
Incidents of non-compliance with regulations and/or voluntary codes concerning product and service information and labeling (GRI 417-2) |
|
No. |
|
3 |
|
5 |
|
–40% |
||||||||||||
Thereof incidents of non-compliance with regulations resulting in a fine or penalty (GRI 417-2) |
|
No. |
|
3 |
|
3 |
|
+0% |
||||||||||||
Thereof incidents of non-compliance with regulations resulting in a warning (GRI 417-2) |
|
No. |
|
0 |
|
2 |
|
–100% |
||||||||||||
Thereof incidents of non-compliance with voluntary codes (GRI 417-2) |
|
No. |
|
0 |
|
0 |
|
– |
||||||||||||
Incidents of non-compliance with regulations and/or voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship (GRI 417-3) |
|
No. |
|
0 * |
|
4 |
|
–100% |
||||||||||||
Thereof incidents of non-compliance with regulations resulting in a fine or penalty (GRI 417-3) |
|
No. |
|
0 * |
|
4 |
|
–100% |
||||||||||||
Thereof incidents of non-compliance with regulations resulting in a warning (GRI 417-3) |
|
No. |
|
0 * |
|
0 |
|
– |
||||||||||||
Thereof incidents of non-compliance with voluntary codes (GRI 417-3) |
|
No. |
|
0 * |
|
0 |
|
– |
||||||||||||
Incidents of non-compliance with industry or regulatory labeling and/or marketing codes |
|
No. |
|
3 |
|
0 |
|
– |
||||||||||||
Total amount of monetary losses as a result of legal proceedings associated with labeling and/or marketing practices (SASB-FB-PF-270a.4) 3 |
|
tCHF |
|
22 |
|
242 |
|
–91% |
||||||||||||
Rate of audit compliance with EU Pledge to avoid advertising to children (overall television advertising) |
|
% |
|
99.4 * |
|
99.0 |
|
+0.4pp |
||||||||||||
Rate of audit compliance with EU Pledge to avoid advertising to children (daytime television advertising) |
|
% |
|
100.0 * |
|
100.0 |
|
+0pp |
||||||||||||
Rate of audit compliance with EU Pledge to avoid advertising to children (digital media) |
|
% |
|
100.0 * |
|
100.0 |
|
+0pp |
||||||||||||
Rate of audit compliance with CFBAI to avoid advertising to children (overall television advertising) 4 |
|
% |
|
99.9 |
|
N.A. |
|
– |
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|
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