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Business integrity and human rights

Business integrity and human rights are of vital importance across our entire value chain and Sustainability Plan. Both of these topics play a crucial role both in our operations, and in our relationships with suppliers and partners. This requires a comprehensive approach that integrates all elements of trust-based cooperation.

Why we care

Upholding business integrity and respecting human rights is fundamental to how Lindt & Sprüngli operates. We focus on the interests of our own employees, workers within our supply chain, and any other persons whose lives may be impacted by our business activities or those of our supply chain.

Environmentally and socially responsible corporate behavior goes toward ensuring that human rights issues arising along global value chains – such as discrimination, land rights, child labor, forced labor, the right to health and impact of environmental damage on humans – can be effectively addressed. It also builds vital trust with our partners, communities, and stakeholders. Our approach reflects and is guided by an evolving regulatory landscape concerning human rights and responsible business conduct.

How we care

Lindt & Sprüngli is committed to conducting business in an ethical and socially responsible manner, placing high value on respecting human rights and international labor standards. We are committed to being compliant with applicable legal and regulatory requirements concerning business integrity and human rights, as well as with our own Group policies. We demand that our suppliers conduct their business in compliance with all applicable laws, regulations, and standards.

We foster a strong corporate culture characterized by honesty, respect, and integrity. This is reflected in our Values Framework and a range of Group policies that define the way we do business. We have a comprehensive system in place, for anyone working for or engaging with us, to voice concerns related to business integrity and human rights.

Our governing documents

In addition to a number of internal policies such as our Group Compliance Policy and policies covering topics such as data privacy, competition law, and anti-bribery and corruption, the following active Lindt & Sprüngli policies are publicly accessible:

The Lindt & Sprüngli Business Code of Conduct affirms our standards for non-discrimination and ethical behavior for all employees. In 2022, we integrated our commitment to respect human rights into the Business Code of Conduct. This also makes reference to our Speak Up system, an important channel for addressing any Code violations or grievance concerns. Our Human Rights Policy articulates Lindt & Sprüngli’s commitment to respecting human rights. The Lindt & Sprüngli Supplier Code of Conduct and Compliance Declaration establishes the expected standard from our suppliers. This includes the requirement to act in accordance with applicable laws and principles, such as anti-bribery and corruption laws, and competition laws.

Business integrity

All of our business activity reflects our commitment to ethical and social responsibility. We foster a strong corporate culture that is characterized by honesty, respect, and integrity.

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Respecting human rights

We attach high value to upholding human rights, international labor standards, and environmental integrity.

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