Stakeholder engagement

Engaging with Lindt & Sprüngli’s stakeholders is a central element of our sustainability approach. We are in continuous dialogue with our stakeholders to define and advance our Sustainability Plan and involve representatives of the most relevant groups in our Double Materiality Assessment Process (see Our material topics). Some stakeholders are also active in the implementation of the Plan. We value open discussion with the different stakeholder groups because they make unique contributions to informing our practices and identifying opportunities for improvement.

The scope of stakeholder engagement is broad. NGOs provide input on best practices and amplify the voice of local stakeholders. Farmers share insights into local challenges, opportunities, and impacts in our supply chain. Customers or distributors of our products help us stay informed about topics relevant to local markets and consumers.

Based on our size, global presence, and the nature of our business, we participate in select industry groups, membership associations and multi-stakeholder initiatives at Group and local level. Selectively we may engage in debates of legitimate interest to us either directly or through trade associations. The company does not use corporate funds for the express purpose of political campaign contributions. To learn more about the organizations in which we participate to discuss universal sustainability challenges and help create broader change, or to learn more about the associations which represent our most significant financial contributions and/or participation in projects or leadership roles, please visit our Memberships & Partnerships page.